We want our customers to be happy with their purchase. If your item arrives damaged, defective, or incorrect, please contact us as soon as possible so we can help resolve the issue.
Returns
We accept returns for defective, damaged, or incorrect products only.
To request a return, please contact us within 14 days of receiving your order. Please include your order number, a short description of the issue, and clear photos or video showing the problem.
Items must be returned unused and, where possible, in their original packaging.
We do not accept returns for change of mind, unwanted items, or items ordered by mistake.
Exchanges
We do not offer exchanges.
If your item is defective, damaged, or incorrect, we may offer a replacement or refund depending on the situation and product availability.
Refunds
Once your return request has been reviewed, we will let you know whether it has been approved.
If approved, your refund will be processed back to your original payment method. Please allow a few working days for your bank or payment provider to process the refund.
Return Shipping
If the item is confirmed to be defective, damaged, or incorrect, we will provide return instructions.
Please do not send items back without contacting us first.
Need Help?
If you have any questions about returns or refunds, please contact us before placing your order.